Louisville Kentucky Home Insider: Adding VALUE to Your Clients

Adding VALUE to Your Clients

Yeah, Yeah, Yeah...I know the first word that popped in your head was "Service" or "Superior Service" or "Excellent Service" or something along those lines, right?

Well of course many agents like ourselves seek to provide the best client and customer Valued Realtorservice possible. It's a "no-brainer"...it's the life blood of our businessWe aren't selling houses, we are selling our services!

So what can you do to seperate yourself from the pack? Simple...Add MORE VALUE to your clients!!


 

  • Buyer/Seller counceling session -  whether its their 1st house or 11th house, people need to be reminded of the transaction process as well as any laws and regulations that may have changed in just the past couple of years. Let them know what they can expect so they dont run into the unexpected. 
     
  • Mortgage Lender  why do many real estate contracts fall through nowadays? Financing! Having trusted lenders or mortgage officers that will assist your buyers and give you an open line of communication is key and will help save your clients a large headache. 
     
  • Contractor network - odds are your buyers/sellers aren't going to know a contractor inHome Inspector Louisville Kentucky every industry they can trust. Whether its an inspector, painter, plumber, landscaper, builder or just a handyman, being able to provide them a list of contractors your personally trustwill put them at ease when facing these various types of issues with their home. 
     
  • Feedback system - have some type of system where you can receive honest, objective feedback from the agents that show your listing. This will help you when it comes time for a price adjustment but more importantly your sellers will appreciate feedback much more from the "horse's mouth" than from yours.
      

  • Communication - this is probably one of the easiet, yet most commonly Louisville Kentucky Realtorforgotten by agents. I called my seller last friday to give her an update and analysis of how her listing was doing. She told me "she never had an agent pick up the phone and keep in such close contact with her" and she really appreciated it...whether the news was good or bad. Also, when they call you, PICK UP! For them to know they can call/text/email you anytime of the day and you'll respond promply will say 10X more than anything else. 

     

 

Sean S. Williams
Licensed Broker, Realtor
®, ABR®, e-Pro®
1st Time Buyer & Relocation Specialist
502.727.9784 cell
Semonin Realtors
of Louisville, Kentucky
"Eat. Sleep. Real Estate."

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® , e-Pro®, First-Time Home Buyer Specialist & Louisville Relocation Specialist. 
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Comment balloon 1 commentSean Williams • January 23 2012 12:07PM

Comments

Excellent tips here, to both remind us and to focus our efforts...good post!

Posted by Li Read, Caring expertise...knowledge for you! (Sea to Sky Premier Properties (Salt Spring)) almost 8 years ago

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